At QTX Markets, we have implemented a transparent return policy to ensure customer satisfaction. If you are not content with our services, you have the option to request a refund.

For accounts funded via debit or credit card, the funds will be refunded to the original card used for the transaction.

To initiate a refund request, please reach out to QTX Markets Customer Support through any convenient method listed on our website: https://www.qtxmarkets.com/contact-us/. We will promptly review your request within 5 business days and respond in a timely manner. The refund process typically takes a maximum of 30 days after the request has been reviewed. It’s important to note that any refund requests related to violations of QTX Markets Customer Agreement, Partner Agreement, or any other legal regulations will not be considered. This also applies to any profits or losses incurred from your trading activities.

Please be aware that this return policy is subject to modification or editing without prior notice. Rest assured, we are committed to providing a transparent and satisfactory refund process for our valued customers.